DutyOS

UK waste law

Who has to do what under UK waste law, and where does digital waste tracking fit?

Last checked 5 October 2026

Most of the questions we are asked come down to one thing: which rule binds me, from when, and what do I have to keep. The answer depends on where you sit in the chain. Below are eight situations. For each one we say what the law says, with the instrument it comes from and the date we read it, what you must do, and where DutyOS fits. Where DutyOS does not fit, we say that too.

Start here if your site is small. If you take a handful of loads a week, DEFRA’s own service lets you record each receipt yourself at no charge beyond its yearly fee. That is a lawful way to comply. Software earns its place when typing every load by hand costs more than it saves, or when you need the record to survive an inspection without being assembled first. We would rather you knew that than bought something you do not need.

1. You run a permitted site in England that receives waste

What the law says

What you must do

Where DutyOS fits

DutyOS is on GOV.UK’s list of software providers for the Report receipt of waste service, listed on 8 September 2026, and passed all 14 of DEFRA’s production approval tests with no exemptions. Each receipt is sent to DEFRA from your own account and shows its two working day countdown. Your quarterly consignee return is built from the receipts you have already recorded, so the same load is not typed twice. If your answers about your site say it has no phase 1 duty, the server refuses a first send rather than filing something you did not owe. Memberships for receiving sites start at £19.99 + VAT a month for one permitted site (Solo); Site, Team and Site Pro cover 3, 5 and any number of sites at £29.99, £59.99 and £99.99. The receiving sites page has the detail.

2. You run a permitted site in Wales

What the law says

What you must do

Where DutyOS fits

The duty profile in DutyOS asks which nation your site is in and applies the Welsh carve out. A Welsh local authority site’s first send is refused because it has no duty; an English one with commercial intake is not. The returns module asks which regulator receives the return rather than guessing from a postcode.

3. You run a permitted site in Scotland

What the law says

What you must do

Where DutyOS fits

DEFRA runs one service for the whole UK and DutyOS speaks to that one service, so a receipt from a Scottish site travels the same route as an English one; only the start date differs. We have not yet put the Scottish duty of care paperwork through a live test and we do not claim it until we have.

4. You run a permitted site in Northern Ireland

What the law says

What you must do

Where DutyOS fits

The same single UK service applies. Our Duty Watch page lists regulator publications as they appear, so a Northern Ireland rule being laid would show there. We say “target” on every screen that mentions Northern Ireland, and will keep doing so until an instrument is made.

5. You are a waste carrier, broker or dealer

What the law says

What you must do

Where DutyOS fits

DutyOS files the transfer note with every statutory field in one form, takes the signature on screen with the signatory’s printed name, records why when no signature could be collected, and locks the signature evidence once the note is filed: the database refuses the edit, whoever asks. The waste code is chosen from all 842 codes in DEFRA’s catalogue, reconciled against DEFRA’s live service with no differences. Each note is a PDF that carries your registration number. Your customers and your invoicing live in the same system. Operator is £39 + VAT a month for up to 2 sites; Crew £89 for up to 10; Group £179 for any number. DutyOS Ltd is itself a registered upper tier carrier, CBDU652456, so the permit change is our problem as well as yours. The waste carriers page has the detail.

6. You produce, carry or receive hazardous waste

What the law says

What you must do

Where DutyOS fits

Consignment notes are filed in DutyOS from the same place as transfer notes. The receiving site completes and signs its part through a single use, expiring share link, without needing an account. A received note keeps Parts A to D frozen, which is what the guidance requires. Litres are never converted to kilograms by guesswork; the operator records the weighed figure.

7. You run a skip hire firm

What the law says

What you must do

Where DutyOS fits

DutyOS runs a public skip search where a firm lists the districts it collects in, and customers find a registered firm by postcode. The transfer note, signature and code work in situation 5 is the same product. The code SKIP3FREE takes £39 off the Operator plan each month for three months, for a limited number of skip firms.

8. You run a business that produces waste and hires a carrier

What the law says

What you must do

Where DutyOS fits

DutyOS has nothing to sell you, and this page says so. If your carrier uses DutyOS, the note they give you is your record. The readiness checker answers “do I need to report” for any role and any nation in a few questions, without asking for an email address.

Who we are, and why you can check it

DutyOS Ltd is a company registered in England and Wales, number 08895470, VAT registered. We publish only what has been proven on our live service by a person, and we say so because it is the standard we would want from a compliance product.

Sources, as read: SI 2026/729 · WSI 2026/105 · SSI 2026/145 (legislation.gov.uk) · GOV.UK Digital waste tracking service page · GOV.UK Report receipt of waste (25 September 2026) · Environment Agency blog, 30 April 2026 · Waste (England and Wales) Regulations 2011, regulation 35 · SSI 2014/4 · SR 2002/271 · SI 2026/873 (made 22 July 2026) · SI 2005/894 · GOV.UK hazardous waste returns supplementary guidance (19 February 2026) · GOV.UK Skip licence (23 April 2026) · Highways Act 1980 section 139 · Waste Duty of Care Code of Practice. DutyOS is a record keeping tool, not legal advice. DutyOS Ltd is independent and not affiliated with DEFRA, the Environment Agency, Natural Resources Wales, SEPA or DAERA.