Listed on GOV.UK as a software provider for Report receipt of waste · Digital Waste Tracking became mandatory for permitted waste sites on 1 October 2026
Record every load you receive. And every load you carry.
If your site holds an environmental permit, from October 2026 you must record every load of waste you receive. DutyOS is on the GOV.UK list of software providers and is integrated with DEFRA’s Digital Waste Tracking API. It captures each load at the gate or at the weighbridge, checks it against DEFRA’s own rules before it goes anywhere, and counts down the two working days you have to send it, alongside the waste transfer notes, carrier checks and duty-of-care records you already keep.
- 842 codes, matched to DEFRA’s catalogue
- 14 of 14 production approval test scenarios as expected, in our own runs
Receiving sites from £19.99 + VAT a month, with unlimited people on every plan. No commission, cancel any time. See pricing
About DutyOS
DutyOS is a compliance platform for the two ends of a waste movement: the permitted sites that receive waste, and the licensed carriers, brokers and dealers that move it. The Environment Agency already requires a permitted site to weigh each load on arrival, or measure it reliably by density and volume, and to “record the weight in your electronic or equivalent systems”. Most sites still do that on paper, in a weighbridge ticket book, or in a spreadsheet nobody can produce quickly when an officer asks.
DEFRA’s Digital Waste Tracking service makes that record a report the law requires. It became mandatory for permitted receiving sites on 1 October 2026, made law in England and Wales. For carriers, brokers and dealers DEFRA has stated an intention of October 2027, but no legislation has been made for it yet. DutyOS is built around it rather than bolted onto it: the acceptance check at the tipping face, the weight at the bridge, the EWC coding, the hazardous and POPs detail and the carrier’s registration are captured once, as part of the working day, and are ready to send to DEFRA rather than needing to be re-keyed into a portal afterwards.
For carriers the same records serve the duty-of-care obligation you have today: waste transfer notes, Parts A–E consignment notes, waste coding, exemptions and permit renewals, so nothing has to be rebuilt when the carrier phase does arrive.
DutyOS is a record-keeping tool, not legal advice. Your duty of care under the Environmental Protection Act 1990 and the Hazardous Waste Regulations remains yours. DutyOS is independent and not affiliated with DEFRA or the UK Government.
What we provide
One platform covering compliance, site and fleet operations and customer-facing work for permitted receiving sites and waste carriers, not just note-filing.
Waste receipts: recording every load in
Mandatory from 1 October 2026
Record each load as it arrives, with the EWC codes, weights, containers, hazardous properties and POPs that Digital Waste Tracking requires.
- Checked before it is sent: every record against DEFRA’s published rules
- Two-working-day clock: counted per load, in UK time
- Paperwork photo kept: attached to the receipt as evidence
- Queued, never lost: if DEFRA’s service is busy, the load waits until it lands
More on what a receiving site gets →
Digital Waste Tracking export
Mandatory from 1 October 2026
Export your records in the format DEFRA's Digital Waste Tracking service expects, built ahead of the mandate, not bolted on after.
- 14 of 14: DEFRA’s production approval test scenarios gave the expected result in our own runs, no exemptions claimed
- 842 = 842: our waste-code catalogue matches DEFRA’s, code for code
- Corrections are never refused: mistakes must be corrected within one month
More on who the 1 October duty lands on →
Transfer & consignment notes
Digital duty-of-care paperwork, filed from the office or the cab of a truck: no paper duplicate books.
- Waste transfer notes: digital duty-of-care notes
- Hazardous consignment notes: full Parts A–E
- Season tickets: for repeat collections
- Signed means locked: a filed signature cannot be quietly changed
Exemptions register
Track waste exemptions in one place instead of a spreadsheet nobody remembers to check.
- U, T, S and D codes: every exemption held, together
- Renewal dates: kept with each exemption
EWC, recovery/disposal & hazard coding
Built-in lookup across all 842 codes in DEFRA’s European Waste Catalogue, R/D recovery-disposal codes and HP hazard classifications.
- All 842 EWC codes: reconciled against DEFRA’s live service
- R and D codes: recovery and disposal operations
- HP hazard classifications: hazardous loads flagged automatically
Carrier & permit verification
Checked live against the Environment Agency's public registers.
- Registration numbers
- Environmental permits
- Renewal countdowns: before anything lapses
Supplier duty-of-care checks
Verify the suppliers and sites you deal with before you hand waste over to them.
- Enforcement history: screened against the Environment Agency's enforcement actions
- Before you hand waste over
Fleet & driver app
Sites, vehicles and a mobile app drivers use directly from the field.
- Driver app: file notes and report issues from the cab
- Vehicle checks: pre-shift and weekly safety checks
- Sites and vehicles: kept in one place
More on what every carrier plan includes →
Office operations
So compliance records sit alongside the rest of how the business runs.
- CRM and sales pipeline
- Invoicing and scheduling: in the same system as the notes
- Team messaging: and secure document storage
Customer portal
Give the businesses you collect from their own login, instead of emailing PDFs back and forth.
- Their own login: for each business you collect from
- Transfer notes and invoices: there when they need them
The DutyOS app is on the App Store
Free to download for iPhone. You sign in with your company’s DutyOS account.
- Receiving sites: log a load as it arrives at the gate and photograph the paperwork.
- Drivers: see the day’s jobs, file a waste transfer note signed on the screen, and complete the weekly vehicle check.
- No signal: what you save is kept on the phone and reaches the office when the signal is back.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Who it’s for
Permitted sites that receive waste: transfer stations, skip yards, materials recovery and bulking facilities, whether you run a weighbridge or work from container volumes. Digital Waste Tracking applies to you from 1 October 2026.
Licensed waste carriers, brokers and dealers, from a single-vehicle operation to a multi-site fleet, keeping duty-of-care records today and ready for the carrier phase DEFRA intends for October 2027.
Why the records can be trusted
Compliance software is easy to write and hard to get right. These are the specific checks behind DutyOS, each one a claim we can show you the evidence for.
Our waste-code catalogue matches DEFRA’s, code for code
All 842 European Waste Catalogue codes reconciled against DEFRA’s live service, codes, hazard classifications, descriptions and entry types, with no differences. A wrong or retired code is one of the easiest ways to have a receipt rejected.
DEFRA’s test scenarios, run by us, every result as expected
We ran all 14 of DEFRA’s production approval test scenarios ourselves. All 14 gave the expected result (our own results, last run 31 October 2026), with no exemptions claimed. These are our own results, not a DEFRA verdict.
A nil return is only filed when it is true
Quarterly consignee returns are built from your consignment notes and the hazardous waste receipts logged at each site. Where there is genuinely nothing to report, we say so. If a receipt changes after the return is generated, the return says it is out of date and cannot be marked as sent until it is generated again.
Sends wait rather than fail
If DEFRA’s service is busy or rate-limits us, the send is retried with exponential back-off and honours the service’s own Retry-After. Your load stays queued until it lands. A DEFRA outage is never reported back to you as your mistake.
A signed record cannot be quietly changed
Once a note is filed with a signature, that signature and its evidence become immutable, enforced in the database, not just in the screen you filed it from. Deliberately strict: even a typo in a signed name cannot be edited away afterwards.
Access rules are proven, not assumed
The row-level security policies protecting every table are read back from the live database and checked against what they are meant to be, rather than taken on trust from the code that created them.
Where your data lives
Your records are stored in the UK, in London. Our API runs in the EU, in Amsterdam. Both sit inside the UK/EEA, so no additional international transfer safeguards are required.
Cyber Essentials, for the whole organisation
DutyOS Ltd holds a Cyber Essentials certificate under the IASME scheme run for the National Cyber Security Centre, assessed by Punk Security on 18 September 2026 and valid for twelve months. The certificate can be checked on the IASME registry. Verify the certificate.
Is your data safe?
Ask any provider on the GOV.UK list for its Cyber Essentials registry link. Here is ours.
The list keeps growing. Being on it says a product is connected to DEFRA’s service. It says nothing about how your records are protected. That is a separate question, with a public register that answers it.
DutyOS Ltd holds a Cyber Essentials certificate under the IASME scheme run for the National Cyber Security Centre, assessed 18 September 2026 and valid for twelve months. Verify on the IASME registry.
Cyber liability cover underwritten by AIG UK through the IASME scheme, with an incident response line. It runs with the certificate.
Records in the UK. The API in Amsterdam. Nothing leaves the UK/EEA, so no international transfer safeguards are needed.
Being on it says a product is connected to DEFRA’s service. Ask any provider on it for its Cyber Essentials registry link. See the list on GOV.UK.
Registered with the Information Commissioner’s Office (ICO) as a data controller, registration ZC210419. Check it on the ICO register.