Waste questions answered

Practical answers to the questions people actually ask about getting rid of waste in the UK, with the source for every legal claim shown so you can check it yourself.

• Duty of careDoes digital waste tracking replace paper waste transfer notes?

  No — and it is worth knowing why twice over. Transfer notes and consignment notes carry on unchanged alongside the new digital record, and the law itself keeps a written route open for operators who cannot use electronic records.

  Last checked 8 September 2026

• Digital waste trackingWhich software providers are listed for digital waste tracking?

  There were 121 provider and product rows on the GOV.UK list when it was last checked. Here is what the list is, how to read it, and where to find all 121 compared.

  Last checked 19 September 2026

• Digital waste trackingIs a provider on the GOV.UK list DEFRA-approved?

  Being listed means a provider has integrated with the service and been through the production approval tests. It is not an endorsement. DEFRA has told us in writing that no listed provider may advertise as DEFRA approved, endorsed, certified or accredited, and this page quotes their reply.

  Last checked 10 September 2026

• Digital waste trackingWhat is the best digital waste tracking software for a small site?

  There is no single best one, and for a site taking a handful of loads a week the honest answer may be the free government service. The criteria that actually separate the options, and three worth looking at.

  Last checked 8 September 2026

• SecurityIs your data safe?

  Being on the GOV.UK provider list says a product is connected to DEFRA’s service and nothing about how your records are protected. The five questions to put to any provider, the public register that answers the first of them, and our own answers.

  Last checked 19 September 2026

• SkipsWhat skip size do I need?

  A 3-question chooser, plus every common skip, RoRo and wheelie bin size compared side by side — with the figures published as ranges, because suppliers genuinely disagree about them.

  Last checked 17 August 2026

More questions are being added. If yours is not here, email support@dutyos.co.uk and we will answer it.