Waste questions answered
Practical answers to the questions people actually ask about getting rid of waste in the UK, with the source for every legal claim shown so you can check it yourself.
No, and it is worth knowing why twice over. Transfer notes and consignment notes carry on unchanged alongside the new digital record, and the law itself keeps a written route open for operators who cannot use electronic records.
There were 238 provider and product rows on the GOV.UK list when it was last checked. Here is what the list is and how to read it.
Yes, for now. DEFRA offers a template spreadsheet for sites without software and expects to keep it until at least October 2027. Here is what it does, and what it leaves to you.
Being listed confirms only that a provider has technically integrated with DEFRA’s API. DEFRA’s terms say it is not a statement of compliance, a test pass or an exemption, and each provider’s test results are its own self-assessment, so ask for them. No listed provider may advertise as DEFRA approved, endorsed, certified or accredited, and this page quotes DEFRA’s reply.
Eight situations, from a permitted site in England to a business that only produces waste, each with what the law says, what you must do, and where DutyOS fits. Digital tracking binds the receiving site; carriers have no duty yet; producers never will.
Being on the GOV.UK provider list says a product is connected to DEFRA’s service and nothing about how your records are protected. The five questions to put to any provider, the public register that answers the first of them, and our own answers.
A 3-question chooser, plus every common skip, RoRo and wheelie bin size compared side by side, with the figures published as ranges, because suppliers genuinely disagree about them.
More questions are being added. If yours is not here, email support@dutyos.co.uk and we will answer it.